Our Hearing Specialists – Who Will You See?

When you arrive at Victorian Hearing, you’ll be welcomed to our clinic by a member of our friendly and experienced client support staff. They’ll guide you in the right direction and address any enquiries you may have.

Meet Our Team of Hearing Specialists

After being greeted to our clinic by Amy or Beronia, you will then be seen by one of our fully qualified and experienced audiologists.

Audiologists are hearing specialists who are qualified to test hearing and assess the nature of disorders in this area. They’re responsible for the non-medical management and rehabilitation of hearing loss and associated disorders of communication, including the provision of hearing aids.

Our audiologists have all met state and national qualification requirements, attaining the highest level of preparation for health care service delivery. Our patients can be confident that our team all hold post graduate University degrees, making them extremely qualified to administer comprehensive hearing health care services. They all hold current Certificates of Clinical Practice, are full members of Audiology Australia – the industry professional body – and maintain a keen focus on continuing their education, ensuring they are always abreast of current technologies, advances and practises in the field.

Nicole Bowden


Nicole graduated from The University of Melbourne in 1991, and has been dedicated to the practice of audiology ever since. She worked for Australian Hearing for 16 years, specialising in paediatrics and complex adult work. She thrives on being able to improve the communication experience and quality of life for patients on a daily basis. Nicole joined Victorian Hearing in its start-up phase and enjoys both her clinical and management roles. Nicole is also one of our Lyric specialists, and consults from our CBD, Hampton and Clayton clinics.

Angela Hatfield


Angela graduated from the University of Melbourne and has practised in many areas of audiology, with a focus on tinnitus management. Angela’s warm smile is a comfort to new patients feeling unsure, and also serves as a ‘welcome back’ to her devoted long-term patients. Angela is based at our North Fitzroy and North Balwyn clinics and runs our hearing specialist tinnitus management programs.

Patrice Lockwood


Patrice graduated from Macquarie University in 1995. After realising her passion for audiology, she returned to university to complete a Masters of Audiology in 1998. Patrice worked in the UK at the Neurology and Neurosurgery Hospital, and Northampton Hospital. She returned to Australia to a management role in Sydney, but decided to give up surfing before work every morning to relocate to Melbourne. Patrice takes great pride in her trouble-shooting skills, ensuring the right hearing aid is matched to each and every ear. Passionate about her work, music and Lyric, Patrice consults from our Malvern and Clayton clinics.

Gyneth Fernando

Gyneth Fernando

Gyneth graduated from the University of Queensland in 1996. She is a wonderfully experienced audiologist who joins us after 16 years with Australian Hearing, where she worked with both Nicole and Beronia. Gyneth has worked continuously in Audiology, with a focus on personalising rehabilitation programs to meet each client’s individual needs. With great professionalism and a friendly nature, we’re delighted to have Gyneth join our clinical team of hearing specialists. Gyneth is qualified to fit the 24/7 extended wear Lyric hearing solution and perform cerumen removal. Gyneth is based at our head office at Monash Specialist Centre, Clayton and also consults from the Waverley Specialist Centre, Glen Waverley.

Liz Marsh

Liz photo

Liz graduated from The University of Western Australia in 2009. She has experience in private practice, at Australian Hearing with adults and children, at a hospital in the UK, as well as ENT diagnostics. Liz prides herself on perfection; keeping up-to-date with all the current audiology practises and the latest hearing technologies. Liz is qualified to fit the 24/7 extended wear Lyric and perform wax removal. Liz strives to do her best for her clients in order to help them achieve the most out of life. You will meet Liz at our Clayton, Hampton and CBD clinics.

Meet our Customer Service Team

Beronia Jarvis – Practice Manager


Beronia has a wealth of experience in providing support and assistance to patients, helping them access the services they require from our team of hearing specialists. She always goes the extra mile to ensure our clients are delivered a level of service beyond their expectations. She has a wicked sense of humour, so you can expect a laugh when you next chat with her!

Amy Campbell


Amy is our friendly and helpful receptionist, providing assistance at our front desk as well as answering enquiries over the phone. She’s worked in many different areas of administration and reception, and has an extensive background in the visual arts, driven by a passion for all things creative.

Liz Maccora


Liz started out as a Speech Pathologist, then Audiologist, assisting hearing impaired people to adjust to their hearing loss and communicate more easily. She had a career shift for a few years only to gravitate back to Speech and Hearing Clinics, this time in an administrative capacity. She has always loved customer service and is now enjoying her time making customers happy at Victorian Hearing.

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